FAQS
Shipping
- Free Global Shipping: Orders are shipped for free worldwide, with delivery times typically between 15–25 business days.
- If you have an urgent order, please send me a message, and I’ll do my best to accommodate your needs.
Sizing Details
- Please refer to the size chart, usually included as the last photo in the product listing.
- If you're unsure about sizing, feel free to send me a message with your measurements, and I’ll assist you in determining the perfect fit as quickly as possible.
- Pro Tip: Measure around 1 inch below your belly button to find your waist size accurately.
Cancellations and Returns
Due to the intimate nature of our products, we do not accept refunds, swaps, or cancellations. This policy ensures the highest hygiene and safety standards for our customers. Every product is carefully made, prepared, and packaged with meticulous sanitation procedures to prioritize customer safety and satisfaction.
Custom and Personalized Orders
To keep your product looking its best, please follow these care instructions:
- Hand wash cold
- Do not bleach
- Do not tumble dry
- Do not iron
- Do not dry clean
Customer Service Availability
- I strive to reply to your messages promptly. My usual response hours are from 9 AM to 9 PM (U.S. Eastern Time).
- Please note that I am also a Ph.D. student, so there might be slight delays during class times. However, I will always do my best to respond as quickly as possible.
- Thank you for your patience and understanding!
If you have further questions, don’t hesitate to reach out—I’m here to help!
